A short warning from the road for anyone who may be considering booking cheap flights to Cornwall: the Newquay airport charges an extra £5 tax on departures which is 1) neither included in your ticket price 2) nor avoidable, as you must present your paid receipt in order to go through security. The fee must be paid at one of two ticket machines in the tiny check-in area.
I find this a dishonest tactic, though it sadly appears it may become a trend across the UK and Ireland. According to the article, Norwich airport has introduced a £3 fee for adults and £1 for children under 15 (at Newquay, all passengers under 16 are not charged a fee). The informational flyer on this “development fee” from Newquay suggests that Knock and Kerry airports in Ireland are also considering adding such fees. In fact, the Knock airport website states that passengers will now pay an additional €10 fee! Have you run into these surprise taxes anywhere else? Leave a comment below!
Airlines flying into Newquay have reduced flights and criticized the airport in response to the tax, which was introduced in 2005. They argue it is unfair to passengers and goes against the principles of all-inclusive pricing in air tickets — and I am inclined to agree. How can a customer fairly compare options when such taxes fly under the radar? And while £5 won’t break the bank, it certainly seems large, given the €1.51 fare I paid — effectively quintupling the price of my ticket! I encourage anyone disagreeing with such policies of an airport to be certain to file a complaint, either by letter or comment card.
Address your letters to:
Newquay Cornwall Airport
Norwich International Airport
Kerry Airport PLC
Ireland West Airport Knock
Charlestown, Co. Mayo